Privacy Policy
Privacy Policy – OBVAPE.ie
Effective Date: 20/1/2020
At OBVAPE.ie, your privacy is critically important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from https://www.obvape.ie. OB VAPING LTD T/A OB VAPE
is a registered Irish business, and we are fully compliant with the General Data Protection Regulation (GDPR).
1. What Information We Collect
When you use OBVAPE.ie, we may collect the following personal data:
- Identity Data: Full name, email address, phone number.
- Order & Billing Data: Shipping address, billing address, and payment details (processed securely by Stripe or PayPal).
- Account Data: Login credentials and previous order history if you create an account.
- Technical Data: IP address, browser type, device type, time zone, and website usage (collected via cookies and analytics).
- Marketing Data: Your preferences for receiving marketing from us (email subscriptions, SMS opt-ins).
2. How We Use Your Information
We use your data to:
- Process and fulfill orders
- Deliver customer support
- Improve our website, services, and user experience
- Send order updates and delivery notifications
- Send marketing emails and promotions (only with your consent)
- Prevent fraud and ensure the legal sale of vape products to persons aged 18+
3. Legal Basis for Processing
Under the GDPR, we rely on the following legal grounds:
- Contract: To fulfil your order or provide support.
- Consent: For optional marketing communications (which you can withdraw at any time).
- Legal Obligation: To comply with Irish law, including age verification obligations.
- Legitimate Interests: To improve your shopping experience and website performance.
4. Sharing Your Information
We only share your data with third parties where strictly necessary, including:
- Payment processors (Stripe, PayPal)
- Delivery partners (An Post, DPD, Fastway)
- Marketing and email platforms (e.g. Mailchimp)
- Shopify, our ecommerce platform, to operate the website securely
We never sell or rent your data to third parties.
5. Cookies and Analytics
We use cookies and third-party analytics (such as Google Analytics) to track performance and enhance your shopping experience. You can control cookie preferences through your browser settings.
6. Data Retention
We retain your data only as long as necessary to fulfill our legal and contractual obligations, typically for 6 years for accounting purposes. For marketing, you can unsubscribe at any time.
7. Your Data Protection Rights (GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Withdraw consent at any time
- Lodge a complaint with the Data Protection Commission (DPC) in Ireland
To exercise your rights, email us at info@obvape.ie.
8. Age Restriction
OBVAPE.ie is strictly for use by individuals aged 18 and over. We do not knowingly collect or store data from minors. Age verification is required by law when purchasing nicotine products in Ireland.
9. Data Security
We implement industry-standard encryption (SSL), secure payment gateways, and regular platform audits to ensure your personal data is protected from loss, misuse, or unauthorised access.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy regularly.
11. Contact Information
If you have any questions about our Privacy Policy or your data rights, please contact us:
- Email: info@obvape.ie
- Phone: 0851948242
- Mail: OB VAPE, Unit 12B, Southgate Shopping Centre, Drogheda, Co. Louth, Ireland