Privacy Policy

Privacy Policy – OBVAPE.ie

Effective Date: 20/1/2020

At OBVAPE.ie, your privacy is critically important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from https://www.obvape.ie. OB VAPING LTD T/A OB VAPE

 is a registered Irish business, and we are fully compliant with the General Data Protection Regulation (GDPR).


1. What Information We Collect

When you use OBVAPE.ie, we may collect the following personal data:

  • Identity Data: Full name, email address, phone number.
  • Order & Billing Data: Shipping address, billing address, and payment details (processed securely by Stripe or PayPal).
  • Account Data: Login credentials and previous order history if you create an account.
  • Technical Data: IP address, browser type, device type, time zone, and website usage (collected via cookies and analytics).
  • Marketing Data: Your preferences for receiving marketing from us (email subscriptions, SMS opt-ins).

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Deliver customer support
  • Improve our website, services, and user experience
  • Send order updates and delivery notifications
  • Send marketing emails and promotions (only with your consent)
  • Prevent fraud and ensure the legal sale of vape products to persons aged 18+

3. Legal Basis for Processing

Under the GDPR, we rely on the following legal grounds:

  • Contract: To fulfil your order or provide support.
  • Consent: For optional marketing communications (which you can withdraw at any time).
  • Legal Obligation: To comply with Irish law, including age verification obligations.
  • Legitimate Interests: To improve your shopping experience and website performance.

4. Sharing Your Information

We only share your data with third parties where strictly necessary, including:

  • Payment processors (Stripe, PayPal)
  • Delivery partners (An Post, DPD, Fastway)
  • Marketing and email platforms (e.g. Mailchimp)
  • Shopify, our ecommerce platform, to operate the website securely

We never sell or rent your data to third parties.


5. Cookies and Analytics

We use cookies and third-party analytics (such as Google Analytics) to track performance and enhance your shopping experience. You can control cookie preferences through your browser settings.


6. Data Retention

We retain your data only as long as necessary to fulfill our legal and contractual obligations, typically for 6 years for accounting purposes. For marketing, you can unsubscribe at any time.


7. Your Data Protection Rights (GDPR)

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Withdraw consent at any time
  • Lodge a complaint with the Data Protection Commission (DPC) in Ireland

To exercise your rights, email us at info@obvape.ie.


8. Age Restriction

OBVAPE.ie is strictly for use by individuals aged 18 and over. We do not knowingly collect or store data from minors. Age verification is required by law when purchasing nicotine products in Ireland.


9. Data Security

We implement industry-standard encryption (SSL), secure payment gateways, and regular platform audits to ensure your personal data is protected from loss, misuse, or unauthorised access.


10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy regularly.


11. Contact Information

If you have any questions about our Privacy Policy or your data rights, please contact us:

  • Email: info@obvape.ie
  • Phone: 0851948242
  • Mail: OB VAPE, Unit 12B, Southgate Shopping Centre, Drogheda, Co. Louth, Ireland